Terms & Conditions

Everything you need to know before buying

Terms & Conditions

Last updated: 2026-03-30

Welcome to Greatlife.ie. These Terms & Conditions apply to all purchases made through our website. By placing an order, you agree to the terms outlined below.

1. Company Information

Greatlife.ie is operated by Greatlife Group AB.

Company registration number: 556899-2605

Greatlife Group AB
Rosengatan 8, 17270 Sundbyberg, Sweden.

VAT: SE556899260501

For any questions, please contact us at: [email protected]

2. Orders

When you place an order on Greatlife.ie, you will receive an order confirmation via email. This confirmation does not constitute a binding contract until your order has been accepted and dispatched.

We reserve the right to cancel or refuse any order in case of:

  • Incorrect pricing
  • Suspected fraud
  • Product unavailability
  • Technical errors

3. Prices & Payment

All prices are displayed in EUR and include applicable VAT unless otherwise stated.

We offer the following payment methods:

  • Klarna
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay

Payments are processed securely via Kustom Checkout and Stripe.

4. Delivery

We offer delivery within Ireland via DHL and UPS.

Delivery options include:

  • Home delivery
  • Service point / access point collection

Estimated delivery times and shipping costs are displayed at checkout.

5. Right of Withdrawal (Returns)

As a consumer within the EU, you have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with EU consumer protection laws.

To exercise your right of withdrawal:

  • Contact us at [email protected]
  • Return the product unused and in its original packaging

The customer is responsible for return shipping costs unless the item is defective or incorrect.

Refunds are processed within 14 days after we receive the returned item.

6. Refunds

Refunds will be issued using the same payment method used for the original purchase.

If your order is cancelled before dispatch, the full amount will be refunded.

7. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors or omissions at any time.

8. Liability

Greatlife.ie is not liable for:

  • Indirect or consequential losses
  • Delays caused by external factors (e.g. courier delays)
  • Force majeure events

Our liability is limited to the value of your order.

9. Personal Data

We process your personal data in accordance with our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by Irish law.

Any disputes shall be subject to the jurisdiction of the courts of Ireland.

11. Contact

If you have any questions regarding these Terms & Conditions, please contact us: [email protected]